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NYC Storm Recovery Resources

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Was your home damaged by flooding? Click here for advice from NYC Buildings on how to address conditions caused by flooding including damaged electrical and heating equipment, as well as advice on hiring construction professionals. The Department of Buildings has waived all fees for permits and other services related to Tropical Storm Ida damage repairs. Call 311 to schedule an inspection. For questions about construction and permits, call the Department of Buildings at 212-393-2550. 

New York City has compiled a list of resources for New Yorkers impacted by Tropical Cyclone Ida, including food and housing assistance, emotional and spiritual support, and more. Visit for more information.

Post-Tropical Cyclone Ida Resource Centers

The City has opened five service centers to provide resources to New Yorkers impacted by the severe weather emergency. These locations are open daily from 8am to 8pm. Locations can be found at

People who have no other transportation options to visit one of these service centers, especially individuals with disabilities or other access or functional needs, may request transportation assistance by contacting 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115).

Service center locations:

FEMA Disaster Assistance

The federal government has approved an expedited Major Disaster Declaration that will help provide federal financial relief for New Yorkers recovering from the flooding damage caused by the remnants of Tropical Cyclone Ida. The counties covered by the declaration include: Bronx, Queens, Kings (Brooklyn), and Richmond (Staten Island).  To apply for disaster assistance and report damage to property individuals can visit or call 1-800-621-3362 between 7 a.m. to 1 a.m. ET, 7 days a week.

New York State Department of Financial Services – Recovery Assistance

The New York State Department of Financial Services can provide residents and business owners impacted by the storm with insurance information regarding policy coverage for losses and suggestions on how to document their losses and safeguard their property. New Yorkers can call the New York State Department of Financial Services’ (NYS DFS) Disaster Hotline at 800-339-1759, daily, 8:30 am to 4:30 pm, or contact the Department by accessing the website at

Additional in-person services are available on a daily basis at the following locations:

  1. Brooklyn: Bedford Stuyvesant Restoration Corporation, Main Lobby, 1368 Fulton Street (9am-5pm)
  2. Brooklyn: P.S. 15, 71 Sullivan Street (8am-8pm)
  3. Manhattan: Assemblywoman Carmen De La Rosa’s Office, 210 Sherman Avenue, Suite A & C (9am-5pm)
  4. Manhattan: I.S. 88, 215 West 114th Street (8am-8pm)
  5. Queens: Mobile unit, 24-01 87th Street, East Elmhurst (9am-5pm)
  6. Queens: M.S. 125, 4602 47th Avenue (8am-8pm)
  7. Queens: 79-01 Broadway (9am-5pm)
  8. Queens: Assemblywoman Catalina Cruz’s Office, 41-40 Junction Boulevard (9am-5pm)
  9. Queens: Senator Leroy Comrie’s Office, 113-43 Farmers Boulevard (9:30am-5:30pm)
  10. Bronx: Assemblywoman Nathalia Fernández’s Office, 2018 Williamsbridge Road (9am-5pm)
  11. Bronx: P.S./M.S. 194, 2365 Waterbury Avenue (8am-8pm)
  12. Bronx: Assemblyman Carl Heastie’s Office, 1446 East Gun Hill Road (9am-5pm)
  13. Staten Island: Assemblyman Michael Cusick’s Office, 1911 Richmond Avenue, #110 (9am-5pm)
  14. Staten Island: Assemblyman Charles Fall’s Office, 853 Forest Avenue (9am-5pm)
  15. Staten Island: I.S. 51, 80 Willowbrook Road (8am-8pm)


SNAP Benefits & Food Assistance Updates 

9/20/21 – Residents of New York City, Nassau, Suffolk, and Westchester counties who think they may be eligible for replacement SNAP benefits must return a signed and completed form, found here, to their county department of social services office or SNAP center in New York City by October 1. The application is also available in several other languages at

 SNAP recipients in these communities are also now able to use their SNAP benefits to purchase hot and prepared foods through October 3. Many residents have evacuated to shelters or other temporary housing arrangements due to ongoing power outages and damage to their homes. Many are also unable to store food and access cooking facilities. SNAP recipients are normally prohibited from purchasing hot and prepared food with their benefits.

 Information on how New Yorkers affected by Hurricane Ida can meet their basic needs, including how to apply for SNAP, public assistance and emergency assistance, can be found at:

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